MESEE 3.0.5

Metropole Services Exchange

As Rwanda's first home services marketplace, Metropole Services Exchange offers an extensive range of services including:

• Cleaning
• Handyman services
• Plumbing
• Electrical work
• Lawn care
• Home repairs

This multi-sided platform effectively connects clients requiring home services with vetted, trained, and certified professionals. It serves both customers in need of assistance and individuals seeking self-employment, fostering a structured environment that benefits both parties.

The platform simplifies the process for professional service providers to access job opportunities while allowing clients to receive quality services in real-time. Users can easily communicate their needs, schedule appointments, and make secure payments through the app. Additionally, clients can manage their bookings and provide ratings to help us maintain our service standards.

Why Choose Metropole Services Exchange?

• Quick access to trusted and skilled home service providers, whether at home or away.
• Same-day appointments are available with flexible scheduling options.
• All professionals are highly trained, background-checked, and insured for peace of mind.
• Transparent pricing models ensure no hidden fees.
• A satisfaction guarantee commitment means if you're not satisfied, we will work to resolve the issue.
• Secure payment options through the app for convenience.
• 24/7 customer support is available via email, chat, or phone.

How It Works:

1. Download the Mesee iOS app.
2. Register on the app for ease of use, or skip registration for one-off service requests.
3. Provide your address and the details of the service required.
4. Book your service instantly or select a convenient time slot based on your availability.
5. Get matched with a nearby or readily available professional.
6. Track the status of your service through the app.
7. Complete payment via credit/debit card, mobile money, or cash upon job completion. Should the job be canceled for any reason, a refund will be reflected in your app wallet for future use or withdrawal.
8. Rate your professional and receive your receipt via email.

Metropole Services Exchange is dedicated to handling your home service needs, allowing you to focus on what truly matters in your life.